1550 Wewatta St, Denver, CO 80202

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

Visa, Mastercard, Discover, American Express, PayPal

How long will delivery take?

Delivery is typically 5-7 business days.  

How secure is shopping in the Online Shop? Is my data protected?

Our site has 256 bit encryption.  All transactions are processed and protected by PayPal powered by Braintree.

What exactly happens after ordering?

We will contact you to review the order before processing.  If you contact FocusConnect first with your Cisco Meraki order request, Cisco will grant FocusConnect permission for additional discounting on all orders over $5000 USD.  

Do I receive an invoice for my order?

Yes.  We will create an invoice to follow each order.  

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